






Our Services
Drive growth with a full suite of digital marketing and design services.
Our team lives and breathes online marketing and we love helping our clients reach new heights with a digital strategy that is transparent, comprehensive and results driven! Our digital marketing team is based in Melbourne but we work with clients all over Australia, and even internationally.
Our Portfolio
Central Ohio businesses expect great results. We plan to exceed them.
As Columbus, Ohio’s data-driven digital marketing agency, we use powerful analytics and clear benchmarks to ensure your marketing and design investments drive measurable growth. Explore our portfolio to see how we’ve transformed businesses like yours, then let’s discuss how we can elevate your digital presence.
Client Reviews
Trust is Everything
Please, don’t take our word for it. We truly appreciate our clients, and sometimes they let us know how much they appreciate us, too.
News & Insights
Marketing News & Insights
What’s new and happening in the exciting world of marketing and design.
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To create rollover effect similar to blog/portfolio thumbnails in Avada Theme using Avada Columns, you can follow these steps:
- Set […]
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Getting Started
Let’s unlock your brand’s potential together.
Schedule a discovery call today to share your digital marketing and design goals and see how Social Firm can help.
Frequently Asked Questions
You have questions? We have answers.
A full-service digital marketing agency generally offers a comprehensive solution to improve your online presence. This may include brand strategy, domain name registration, email setup, designing your website and optimising it to attract visitors. Specific online marketing solutions to generate more leads include improving rankings in Google, aka search engine optimisation (SEO), Google Ads management (SEM or pay per click), social media management and marketing, and other strategies.
Investing in a digital marketing agency is one of the most beneficial decisions a business can make. With traditional marketing losing market share every year, online is where the eyeballs are, and as such, your brand needs to be prominent. But choosing the right digital marketing company is crucial, as there are plenty of cowboys out there who talk the talk, but don’t walk the walk. Cutting corners by trying to DIY or choosing a cheap option may save you in the short term, but will hurt you in the long run. Spending money on an agency who will take the time to plan effectively, customise a strategy suited to your needs, and dedicate the resources to execute it properly is going to ensure your business grows, and your marketing spend isn’t wasted.
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?
Digital marketing is (or at least should be) a significant investment for a company. Therefore it’s not something that you should jump into without careful research and planning. Get referrals from colleagues and make sure you compare at least 3 proposals to get an idea of what you’re being offered. And if you’re not sure what you’re being offered, ask questions. A digital agency who isn’t willing to explain what they are proposing so the client has a better idea of things is not an agency you want to work with. Communication is crucial when it comes to an effective relationship and it needs to go both ways.
Find out what an agency offers – different companies may have different strengths, so if someone specialises in SEO and that’s what you need most, they could be a good fit. Likewise, if you require a range of online marketing strategies, then a company skilled in all of these is obviously an important consideration. Other questions you may want to ask include:
- How long have you been in business and why will you still be around in 5-10 years?
- How big is your agency and who are some of your clients?
- How do you assess the success of the campaigns and what kind of reporting/data can we expect to receive?
- Why are you a good fit for our brand?